Western Front Forum
Professional Services => Ask Ormsby => Topic started by: Ormsby_Guitars on March 25, 2011, 04:11:01 AM
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AS OF MARCH 2011, WE ARE NO LONGER TAKING ON THE FOLLOWING WORK UNTIL FURTHER NOTICE:
# ORDERS FOR CUSTOM MADE INSTRUMENTS
# PRIVATE ORDERS FOR STANDARD SERIES INSTRUMENTS (Store orders accepted)
# RESTORATIONS AND REFINISHING OF VINTAGE AND MODERN INSTRUMENTS
# NECK RESETS (ACOUSTIC GUITARS)
# TOURING TECH SUPPORT (Perth based support only)
# CUSTOM INLAY WORK
# MAIL ORDER OF INSTRUMENT PARTS (except pickups)
As we shorten our lengthy waiting periods, we will start to resume some of these services again. Until then, you'll just have to be patient :) This change in policy does not effect current clients (eg: owners of our guitars) or any orders currently in the system.
GENERAL REPAIRS, SETUPS AND MODIFICATIONS will continue to be done as per normal. CUSTOM AND STANDARD PICKUPS will continue to be made as per normal.
Hopefully by around September 2011 we will take another look at how things are going and make a decision then. If you were considering placing an order for an instrument, we can add your name to a database and inform you when we open the order books again.
It's been a hard decision to make, but I would rather cease taking on more orders rather than raise prices to limit sales.
Big thanks to everyone for your support over the years, that has forced us into this position! :headbang:
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Sounds like it is possible to be too successful! From what I've seen of your guitars I can well understand the constant demand they're in!
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A victim of ones own success. 8)
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Bigger workshop and workforce mate!
Or get china to do it....
ONLY KIDDING!